Welcome to my website.
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.
Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.
After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.
Here's what customers are saying!
I found BNC online and after speaking with Shana, I felt comfortable starting the loan process with her. She was personable and very knowledgeable of the mortgage loan process, start to finish. BNC National is not our bank but neither of our banks could match the low closing costs for this mortgage loan. I would highly recommend the bank, and especially Shana, as loan officer. Karen and William Phillips, NC
Shana Sowles was above and beyond anything we could have expected in getting our mortgage. Not knowing her from anyone else, she, from day one, was friendly and accommodating. She was very 'friend like' as if she had know nus our whole lives. She was very personable and kept this way throughout the process. She was on time for everything that she had promised. She gave us suggestions to allow us a smoother transaction. She gave us updates consistently throughout the process. And while she was in Kansas and we were in Vermont, we could not expected as much even from someone local. We did have one very minor hiccup towards the end and it was solved with no issues in just a short matter of time. We did, mostly, email correspondence for the smaller needs. She was extremely prompt in her replies and always had the answers we needed. She was honest and trustworthy all the way! She knows how to do her job and does is EXTREMELY well!! We have, and will continue, to recommend Shana to ANYONE who is in need of a mortgage counselor. Shana is the best and we plan to remain in touch with her.Renee and Rob Marlatt, VT
Shana from BNC National Bank made my mortgage loan process as easy as possible. From the very first day, I knew exactly what needed to happen, what information I needed to provide, and where we were in the process. Shana's communication was excellent! BNC gave me the best rates (and I shopped around extensively)! The entire process was painless and I always knew I could get in touch with Shana for any questions I had along the way. I will always contact Shana first with any of my mortgage needs --- Dustin Fennell, CA
Throughout the refinance process, Shana maintained excellent communication. All necessary documentation was properly prepared and included in the initial offering. Her communication with me was exceptional. She provided me with numerous methods of keeping contact with her and offered her service for any question, at any time. Shana responded quickly to all of my questions and concerns. I knew she would respond back to me in a short time, which she did on all occasions. This process, which can be lengthy and trying, was made much better by Shana’s expertise and excellent customer service skills. I have been in customer service for over thirty years and am impressed with how well this transaction was handled by Shana and BNC. I will definitely be recommending her to anyone I know who wishes to refinance their home. I was able to pay off debt, receive additional cash, improve my financial position with a minimal increase to my original mortgage payment. Thank You Shana!! -- Jack Johnson, NV
Shana Sowles exceeded every expectation we had in a loan originator and goes above and beyond to ensure a smooth closing for her clients. It was my realtors first time working with BNC and she told me Shana was one of the best she has encountered in the business. We would recommend Shana to anyone and will certainly be back for our home buying needs in the future." -- Travis Ricks
Shana, your expertise is outstanding! I will certainly refer you to future clients!! Thank you!" -- Judy Hoffman, Realtor
Shana Sowles of BNC National Bank provided me with the best refi experience that I've ever been through. I filled out my refinance request through military.com and was contacted immediately by Shana. I was also contacted by half a dozen other lenders, but none of the others came close to matching the rates and credits that BNC could. Shana is a true professional and answered all of my questions without fail. She is a true professional and I would recommend everyone go through this experience. -- Richard Paetz, OR
"Shana Sowles was very knowledgable, enthusiastic and very helpful at all times. She was pleasant to work with on a daily basis. She made it easy to contact her even at home." -- Chelsea Shoemaker, KS
I appreciate all of your help, you answering my many questions and that you were able to complete everything so quickly! Thank You so much! -- Jennifer Kash
This is the 4th mortgage or refinance that we have done in the past 8 years on our homes. Shana was by far the best mortgage professional we have had, absolutely professional in every manner. Her expertise kept our refinance process moving in the right direction. There were no questions that she could not answer, and she worked nights and weekends to keep us informed of our refinance process. -- David and Karrie Shackleton
I always thought that conducting a mortgage application with an out-of-state bank and agent would be too difficult. I was wrong. It was such a pleasure to work with you. Whenever I had a question, your prompt replies not only inform me but were very helpful. Thank you ofr all your help! -- Cesar Ugaz, FL
This whole process has been very efficient and easy. It is still amazing to me that an organization a few states away was able to provide such amazing service when my bank two blocks away could not provide enough service for us to feel comfortable completing a refinance. We actually stopped the process with our bank due to the fact that we did not feel good about the whole process. -- Darren Goins
You have been awesome, and I wouldn't shop anywhere else for a mortgage company. I will heartily recommend you to anyone that I can. Thank you so much! -- Joanne Perkins (Repeat Customer!), TN
Thanks for all you have done for Jackie and I. -- God Bless, Dan Dodd
I wrote this email just to let you know that I am very pleased and thankful for all your help and making it less painful of a process !!!!! Am sure you get this kind of complement all the time, right? -- Biz Loranso, NV
Thank you for all your help! I would definitely recommend your services to my friends. -- Doug Guston
Shana was very quick to respond and answered all my questions in a very friendly manner. We ended up being able to do most of our communication over email which really helped me during a busy time at work when being on the phone would not have been possible. Shana's friendliness and honesty throughout the process was really comforting and encouraging. The appraiser and notary were very friendly, professional, and quickly completed their work. -- Jason Tuncil
Shana Sowles performed beyond my expectations. She was always easy to reach and responded quickly. Her knowledge of the loan process and ability to deal with my unique situation was pleasantly surprising. I did extensive loan rate/fee shopping of over 12 lenders before deciding to commit to BNC National Bank. The pricing idfferences narrowed my search down to BNC and another lender. Although the other lender had better pricing I chose to go with BNC instead because of Shana's display of knowledge over the loan process and her ability to effectively address my questions and requests in a timely manner. I will definitely recommend BNC National Bank, and Shana Sowles' services specifically, to friends and family in the future. Thank you Shana! -- Marko Jaksic
Shana Sowles performed beyond my expectations. She was always easy to reach and responded quickly. Her knowledge of the loan process and ability to deal with my unique situation was pleasantly surprising. I did extensive loan rate/fee shopping of over 12 lenders before deciding to commit to BNC National Bank. The pricing idfferences narrowed my search down to BNC and another lender. Although the other lender had better pricing I chose to go with BNC instead because of Shana's display of knowledge over the loan process and her ability to effectively address my questions and requests in a timely manner. I will definitely recommend BNC National Bank, and Shana Sowles' services specifically, to friends and family in the future. Thank you Shana!